Knowledge Lifecycle
The path knowledge takes from creation through capture and use to updating.
What it means
The knowledge lifecycle covers the creation of experience, its capture, structuring, sharing, use, and ongoing update or retirement.
Why it matters
Knowledge goes stale. Without a managed cycle, the knowledge base fills with content people stop trusting.
A real-world example
After a technology upgrade, affected procedures are reviewed and outdated records are marked invalid.
Systematic work with an organization's knowledge, from capture to use.
A structured knowledge repository available to people right when they need it.
Preserved knowledge, decisions, and their context, accessible across the organization and over time.
The systematic improvement of processes based on experience and data from operations.
Mapping what critical knowledge an organization holds and where it's at risk.