Organizational Learning
The process by which an organization changes its practices based on experience gained.
What it means
Organizational learning means an individual's insight becomes knowledge shared by the whole. It requires capturing, validating, and building it into standards.
Why it matters
Learning by individuals without organizational learning means the knowledge leaves when they do.
A real-world example
One shift's experience with a new setting becomes, once validated, a mandatory procedure for every shift.
An organization that systematically learns from its own experience and adapts its practices accordingly.
Systematically turning one's own experience into knowledge usable in the future.
The systematic improvement of processes based on experience and data from operations.
Insights gathered from past projects, incidents, or deviations and turned into usable knowledge.
Converting proven experience into unified, mandatory procedures.